Contact information

Contact Information Policy

At Curls Are Fun, we value transparency and are committed to providing clear communication regarding our products and services. This policy outlines how customers can contact us and how we handle inquiries.  

How to Contact Us

For any questions, concerns, or support needs, you can reach us through leah@tokiterritory.com.

Response Time 

- We strive to respond to all inquiries within 2-5 business days.  
- Response times may vary during peak seasons, holidays, or unforeseen circumstances.  

Customer Support Scope

Our support team can assist with:  

✅ Order status and tracking  
✅ Shipping inquiries  
✅ Damaged or incorrect items  
✅ General questions about our policies  

Limitations of Support

- We do not provide support for third-party brands beyond our policies.  
- We do not guarantee responses outside business hours.  
- We are not responsible for communication delays due to incorrect contact details provided by the customer.  

Privacy & Security

- Any personal information shared with us (e.g., name, email, phone number) is protected and will not be shared with third parties, except as necessary to fulfil orders or respond to inquiries.  
- For more details, please review our Privacy Policy.  

For further assistance, feel free to reach out—we’re happy to help!